Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.

We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling Shipping and Handling will be through one of our couriers. We will normaly use UPS or TNT to deliver your goods. However, there may be times when we will need to use the services of a differant courer.

Delivery Schedule Many Items are kept in stock, and thus we will normaly send them out for the fastest delivery. However some items are special orders only, or may be out of stock. We aim to get these items in and delivered as soon as they are available, We take no responsibility for delays caused by events beont our control.

We will normally send your order to you within 5 business days. How ever some items are special orders, and may take upto 21days for delivery.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

We will give you the options:

1) wait for complete order to come in before we send.

2) We send out the Items we have in stock, and send rest when they come in.

3) cancel the items that are not in stock.

Tax Charges For orders made from the UK or the European Union, 15% VAT is added. All other orders are VAT free.

You should be aware that you the customer are responsible for any import duty.

Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

You Should check your goods on ariving, any loss's, damages incorect items, missing items or other discrepancies should be reported with in 48hours of receiving your goods.

We will replace any damaged goods. We may ask you to return the damaged goods to us for inspection.

All goods come with a standard 30 day return policy. If within this 30 days, your product fails, or develops a problem, we will replace the item/s. Or we may issue a refund.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on

01934 515 055 or fax us on 01934 514 242 or write to us at

Odstar Ltd /Weston-Marine-Life

19 Coker Road

Worle

Weston Super Mare

North Somerset

BS22 6BX

Remittance Terms Payments will be taken at point of sale, ie: when you go through the checkout, only when payment is shown to be "Accepted" will we process your order. you should note that the your payment may not have "cleared" at this time, and although it has been accepted by your card. may not come out of your account for up to 45days.

We do not offer any credit terms with our customers.

We accept :

Cash (in shop only)

Cheque with invoice / purchase order ( We willl not process an order until a cheque is recieved)

Credit / Debit Card.

Paypal linked on electronic invoice.

Privacy Policy Odstar Limited / Weston Marine Life do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

a. Take and fulfil customer orders.

b. Administer and enhance the site and service.

c. Only disclose information to third-parties for goods delivery purposes.Data collected by this site is used to:

a. Take and fulfill customer orders

b. Administer and enhance the site and service

c. Issue a unique identifier (e.g. customer login)

d. Monitor customer account status beyond that required for individual purchases

e. Only disclose information to third-parties for goods delivery purposes

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in unoped, unused saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.